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COMPTIA A+ 8hours

If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA A+ course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems.

Chapter 1 : Taking a Computer Apart and Putting It Back Together

  • Disassemble and reassemble a desktop computer safely while being able to identify various external ports and major components inside a desktop
  • Disassemble and reassemble a laptop computer safely while being able to identify various external ports and slots and major components of a laptop


Chapter 2 : All About Motherboards

  • Describe and contrast various types and features of motherboards
  • Configure a motherboard using BIOS/UEFI firmware
  • Maintain a motherboard by updating drivers and firmware, using jumpers to clear BIOS/UEFI settings, and replacing the CMOS battery
  • Select, install, and replace a desktop motherboard or laptop system board

1hr. 10min.

Chapter 3 : Supporting Processors and Upgrading Memory

  • Compare characteristics and features of Intel and AMD processors used for personal computers
  • Select, install, and upgrade a processor
  • Compare the different kinds of physical memory and how they work
  • Upgrade memory

2hrs. 27min.

Chapter 4 : Supporting the Power System and Troubleshooting Computers

  • Describe the methods and devices for keeping a system cool
  • Select a power supply to meet the power needs of a system
  • Demonstrate an organized approach to solving any computer problem, especially hardware problems occurring during the boot
  • Troubleshoot problems with the electrical system
  • Troubleshoot problems with the motherboard, processor, and RAM

2hrs 1min.

Chapter 5 : Supporting Hard Drives and Other Storage Devices

  • Describe and contrast technologies used inside a hard drive and how a computer communicates with a hard drive
  • Select, install, and support a hard drive
  • Identify tape drives and tape cartridges
  • Support optical drives, solid-state storage, and flash memory devices
  • Troubleshoot hard drives

1hr. 35min.

Chapter 6 : Supporting I/O Devices

  • Describe the general approach technicians use to install and support I/O devices
  • Install and configure several I/O devices, such as barcode readers, biometric devices, pay devices, webcams, graphic tablets, signature pads, and touch screens
  • Install and configure adapter cards
  • Support the video subsystem, including selecting a monitor and video card and supporting dual monitors
  • Troubleshoot common problems with I/O devices
  • Customize a computer system to meet customer needs

1hr. 35min.

Chapter 7 : Setting Up a Local Network

  • Describe network types and the Internet connections they use
  • Connect a computer to a wired or wireless network
  • Configure and secure a multifunction router on a local network
  • Troubleshoot network connections using the command line

1hr. 35min.

Chapter 8 : Network Infrastructure and Troubleshooting

  • Explain the TCP/IP protocols and standards Windows uses for networking
  • Identify, compare, and contrast hardware used to build local networks
  • Set up and troubleshoot the wiring in a small network
  • Troubleshoot network connectivity problems caused by firmware, operating systems, and applications

1hr. 35min.

Chapter 9 : Supporting Mobile Devices

  • Describe various types of mobile devices
  • Identify and use significant features of Android, iOS, Windows Mobile, and Chrome OS mobile operating systems
  • Configure wired and wireless connections on mobile devices
  • Synchronize and secure content on mobile devices
  • Install and configure IoT devices
  • Troubleshoot common problems with mobile devices

1hr. 35min.

Chapter 10 : Virtualization, Cloud Computing, and Printers

  • Implement and configure virtual machines and hypervisors
  • Support cloud computing services on a network
  • Discuss printer types and features
  • Install and share printers and manage printer features, add-on devices, and the printer queue
  • Perform routine maintenance tasks necessary to support printers
  • Troubleshoot printer problems

1hr. 35min.

Chapter 11 : Windows Versions and Customer Service

  • Use Windows to interface with users, files and folders, applications, and hardware
  • Use Windows tools to examine and support the system
  • Explain the various ways Windows secures resources on the network and secures a network connection
  • Support customers with professionalism and respect, in addition to your technical skills

1hr. 35min.

Chapter 12 : Installing Windows

  • Plan a Windows installation
  • Install Windows 10, Windows 8.1, and Windows 7
  • Configure Windows settings after the installation
  • Describe special concerns when installing Windows in a large enterprise

1hr. 35min.

Chapter 13 : Maintaining Windows

  • Set up and perform scheduled preventive maintenance tasks to keep Windows healthy
  • Prepare for disaster by keeping good backups of user data, the Windows volume, and Windows system files
  • Use Windows tools, including Disk Management, to manage hard drives
  • Use commands to manage files, folders and to manage hard drives
  • Connect to remote computers for screen and file sharing

1hr. 35min.

Chapter 14 : Troubleshooting Windows After Startup

  • Explain the concepts and describe Windows tools used to solve problems with Windows, applications, and hardware
  • Apply recommended best practices to troubleshoot Windows-related problems
  • Troubleshoot problems with slow startup and slow performance
  • Troubleshoot application errors and crashes
  • Manually remove software when an application fails to uninstall
  • Troubleshoot hardware problems in Windows

1hr. 35min.

Chapter 15 : Troubleshooting Windows Startup

  • Describe the boot process from the time you press the power button until the Windows desktop or Start screen loads
  • Create bootable media and backups to prepare for Windows startup problems
  • Implement appropriate Windows tools to solve Windows startup problems
  • Implement appropriate Windows tools to reimage or reload Windows
  • Troubleshoot Windows startup problems

1hr. 35min.

Chapter 16 : Securing and Sharing Windows Resources

  • Secure a Windows personal computer using Windows tools on the local computer
  • Share and secure files and folders on a network
  • Support network resources using Active Directory

1hr. 35min.

Chapter 17 : Security Strategies and Documentation

  • Explain how to secure resources on a network via physical and logical access control, user authentication, and user education
  • Recognize malicious software and remove it to protect personal computers
  • Describe policies that address issues of change management, regulated data, software licensing, incident response, and data destruction and disposal

1hr. 35min.

Chapter 18 : macOS, Linux, and Scripting

  • Use and support macOS for Apple computers
  • Use and support Linux distributions with graphical and command-line interfaces
  • Identify basic scripting methods and scripting software

1hr. 35min.

Vincent Nicotra



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